Shipping policy

We aim to process and ship all orders as quickly as possible to ensure a smooth shopping experience.

All orders are typically processed within 1–3 business days after purchase. Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery at any time.

Estimated delivery time is between 7–14 business days, depending on your location and local courier conditions. Please note that these timeframes are estimates and may vary due to factors such as customs processing, carrier delays, or high-demand periods.

We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer. It is the customer’s responsibility to ensure all delivery details are accurate at the time of purchase.

In some cases, orders may be shipped in separate packages depending on product availability or warehouse logistics. If this occurs, you will still receive tracking information for each shipment.

If you have any questions or issues regarding your delivery, you can contact our support team at dolune.official@hotmail.com, and we will be happy to assist you.